.support-header{padding:var(--spacing-5xl,80px) 0;background:var(--bg-tertiary,#f1f5f9);text-align:center}.support-header h1{font-size:48px;font-weight:800;color:var(--text-primary,#0f172a);margin-bottom:0}.support-header p{font-size:20px;color:var(--text-tertiary,#64748b);margin-bottom:var(--spacing-xl,32px)}.support-search-wrapper{position:relative;max-width:700px;margin:0 auto}.support-search{position:relative;width:100%}.support-search input{width:100%;padding:18px 56px 18px 56px;font-size:17px;border:2px solid var(--border-color,#e2e8f0);border-radius:var(--radius-full,9999px);background:var(--bg-primary,#fff);color:var(--text-primary,#0f172a);outline:0;transition:all .3s;box-shadow:0 4px 12px rgba(0,0,0,0.05)}.support-search input:focus{border-color:var(--color-primary,#1e293b);box-shadow:0 8px 24px rgba(30,41,59,0.12)}.support-search input::placeholder{color:var(--text-tertiary,#64748b)}.support-search .search-icon{position:absolute;left:20px;top:50%;transform:translateY(-50%);color:var(--text-tertiary,#64748b);font-size:24px;pointer-events:none}.support-search .search-clear{position:absolute;right:16px;top:50%;transform:translateY(-50%);background:0;border:0;color:var(--text-tertiary,#64748b);cursor:pointer;padding:4px;border-radius:var(--radius-sm,4px);opacity:0;visibility:hidden;transition:all .2s;display:flex;align-items:center;justify-content:center}.support-search .search-clear:hover{background:var(--bg-tertiary,#f1f5f9);color:var(--text-primary,#0f172a)}.support-search .search-clear.visible{opacity:1;visibility:visible}.search-results{position:absolute;top:calc(100% + 12px);left:0;right:0;background:var(--bg-primary,#fff);border:1px solid var(--border-color,#e2e8f0);border-radius:var(--radius-lg,12px);box-shadow:0 12px 32px rgba(0,0,0,0.12);max-height:480px;overflow-y:auto;opacity:0;visibility:hidden;transform:translateY(-8px);transition:all .3s cubic-bezier(0.4,0,0.2,1);z-index:100}.search-results.visible{opacity:1;visibility:visible;transform:translateY(0)}.ticket-status-banner{margin-top:var(--spacing-xl,32px)}.ticket-status-card{background:var(--bg-primary,#fff);border:2px solid var(--border-color,#e2e8f0);border-radius:var(--radius-lg,12px);padding:var(--spacing-lg,24px);margin:0 auto;text-align:left}.ticket-status-header{display:flex;align-items:center;gap:var(--spacing-sm,8px);padding-bottom:var(--spacing-md,16px);border-bottom:1px solid var(--border-color,#e2e8f0);margin-bottom:var(--spacing-md,16px)}.ticket-status-header .material-icons-round{color:var(--color-primary,#1e293b);font-size:24px}.ticket-status-header .ticket-id{font-family:monospace;font-size:18px;font-weight:600;color:var(--text-primary,#0f172a)}.ticket-status-body{display:flex;flex-direction:column;gap:var(--spacing-sm,8px)}.ticket-info-row{display:flex;justify-content:space-between;align-items:center}.ticket-info-row .label{color:var(--text-tertiary,#64748b);font-size:14px}.ticket-info-row .value{color:var(--text-primary,#0f172a);font-weight:500}.status-badge{display:inline-block;padding:4px 12px;font-size:12px;font-weight:600;border-radius:var(--radius-full,9999px);text-transform:capitalize}.status-badge.status-open{background-color:#fef9c3;color:#854d0e}.status-badge.status-in_progress{background-color:#dbeafe;color:#1e40af}.status-badge.status-resolved{background-color:#dcfce7;color:#166534}.status-badge.status-closed{background-color:#f1f5f9;color:#475569}@media(max-width:768px){.support-header{padding:var(--spacing-3xl,48px) var(--spacing-md,16px)}.support-header h1{font-size:36px}.support-header p{font-size:18px}.support-search-wrapper{max-width:100%}.support-search input{padding:16px 48px 16px 48px;font-size:16px}.support-search .search-icon{left:16px;font-size:20px}.ticket-status-card{margin:0 var(--spacing-md,16px)}}